How your data and tokens are stored and protected.
Frequently Asked Questions
Why did my post fail?
Posts can fail due to expired OAuth tokens, file format issues, or platform API errors. Open the post from your dashboard, click 'View Error' for the specific reason, then either re-auth your account or retry.
How do I reconnect an expired account?
Go to Settings → Connected Accounts, find the account marked as expired, and click 'Reconnect'. This will restart the OAuth flow.
Can I post to multiple accounts at once?
Yes. In the composer, select all target accounts using the multi-select. Your post will be delivered to each account independently.
What video formats are supported?
We accept MP4, MOV, and AVI. Files are automatically converted to platform-safe H.264 MP4. Maximum file size is 4GB.
How accurate is the scheduling time?
Posts are dispatched within 30 seconds of your scheduled time.
Can I cancel my subscription anytime?
Yes. Cancel from Settings → Billing. Your plan remains active until the end of the billing period, then reverts to Free.
Still need help?
Our support team responds within 24 hours on business days.